Shipping Policy

At Noctera Nest, we’re committed to delivering comfort — from our warehouse to your bedroom — quickly, securely, and affordably. This Shipping Policy outlines our current shipping methods, timelines, rates, and conditions.

📍 Shipping Locations

We currently ship to all 50 U.S. states.
Unfortunately, we do not ship internationally, nor to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

⏱️ Processing Time

  • Orders are processed within 1 to 3 business days after payment confirmation.

  • Orders placed on weekends or holidays are processed the next business day.

  • You will receive an email confirmation once your order has been shipped.

🚚 Estimated Delivery Time

Once shipped, most orders arrive within 10 to 15 business days.
Delivery time may vary depending on your location and the carrier’s performance. Tracking information will be provided.

💲 Shipping Rates

We offer a simple, value-based shipping structure:

Order Total (before tax) Shipping Fee
$35.99 or more Free
Below $35.99 $9.99

Shipping charges are automatically calculated at checkout and clearly displayed before you complete your order.

🔍 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real-time.
If you don’t receive tracking info within 3 business days, please contact us.

❗ Address Accuracy & Delivery Issues

Please double-check your shipping address before placing your order. We are not responsible for:

  • Delays or failed deliveries caused by incorrect or incomplete addresses

  • Delivery disruptions due to weather or carrier-related issues

  • Lost packages marked as “delivered” by the carrier

If a package is returned due to an invalid address, the customer is responsible for any reshipment costs.

📩 Need Help?

For questions about shipping, delivery, or tracking, feel free to contact us:

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST

Thank you for choosing Noctera Nest.
We’re honored to be part of your nighttime routine — and we’ll make sure your rest gets delivered.